deimos Legal Notice

We operate deimos as an online gaming and sportsbook platform in supported jurisdictions only. This notice sets out the legal framework under which we provide our services, the jurisdictions where we operate, and the responsibilities of users who access our platform. We do not offer our services in jurisdictions where online wagering is prohibited by local law.

Users are responsible for verifying that their access to deimos and participation in our games and sports markets comply with the laws of their own jurisdiction. We make no representation about the legality of deimos in any particular location. By using our platform, you confirm that you are permitted by your local law to do so.

This page outlines the key legal restrictions, liability limitations, and dispute-resolution procedures that apply to all deimos users. Please read it carefully before opening an account or depositing funds.

Service availability and jurisdiction restriction

deimos is available only in jurisdictions where we hold a gaming license or where local law explicitly permits online gaming platforms to operate. We do not knowingly accept players from jurisdictions where such activity is prohibited. If you access deimos from a restricted jurisdiction, you do so entirely at your own risk, and we accept no liability for any consequences.

We monitor account activity and IP addresses to detect and prevent access from prohibited locations. If we detect that you are accessing deimos from a restricted jurisdiction, we may suspend or terminate your account without notice. Any funds in your account at the time of termination may be forfeited.

The laws governing online gaming vary significantly across regions. In Indonesia, for example, online gaming regulations are complex and evolving. We encourage users in Jakarta, Surabaya, Bandung, Medan, and Semarang to verify the current legal status of online wagering in their specific jurisdiction before using deimos. We are not responsible for changes in local law that may affect your eligibility to use our platform.

User eligibility and account terms

By creating an account on deimos, you confirm that you:

• Are of legal age in your jurisdiction to use online gaming platforms (typically 18 or 21 depending on location).
• Are not prohibited by law or court order from using online gaming services.
• Are not a politically exposed person (PEP) or subject to international sanctions.
• Will use deimos only for personal entertainment, not for money-laundering, fraud, or other illegal purposes.
• Understand and accept that online gaming involves real money and financial risk.
• Have verified that accessing deimos complies with your local jurisdiction's laws.

We enforce these conditions strictly. If we discover that you have breached any of these eligibility requirements, we will terminate your account immediately and may forfeit your balance.

Limitation of liability on deimos

We provide deimos "as is" without warranties of any kind. We are not liable for indirect, incidental, consequential, or punitive damages arising from your use of our platform, including loss of profits, loss of data, or reputational harm. Our total liability to you is capped at the amount you have deposited on deimos.

We are not responsible for:

• Third-party services (payment processors such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or banks including mobile banking, local payment, online payment, e-wallet).
• Internet connectivity issues, service outages, or technical failures beyond our control.
• Losses resulting from your own account security breaches (e.g. compromised password).
• Changes in local law that may affect the legality of deimos in your jurisdiction.
• Decisions by payment providers to decline or reverse transactions.
• Disputes between you and other players on our platform.

By using deimos, you agree to release us from liability for any of the above circumstances.

Jurisdiction

The geographic area where a particular law applies and where courts have authority to hear disputes.

PEP (Politically Exposed Person)

A person with high-level political office or connections, subject to enhanced verification requirements under anti-money-laundering law.

Forfeiture

The permanent loss of funds or winnings due to violation of terms or breach of eligibility requirements.

Sanctions

Legal restrictions imposed by governments or international bodies that prohibit transactions with specific individuals or entities.

Dispute resolution and governing law

If you have a dispute with deimos regarding a game result, withdrawal, account suspension, or any other matter, contact our support team through your account dashboard. We investigate all disputes fairly and respond within one business day with a preliminary response.

If you are not satisfied with our internal resolution, you may escalate your complaint to our management team. Provide detailed documentation (transaction IDs, screenshots, timestamps) to support your claim. We will investigate and provide a final decision within three business days.

If you remain unsatisfied after our internal process, you may pursue external dispute resolution through your payment provider (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank) or through local consumer-protection authorities in your jurisdiction.

Prohibited activities on deimos

You agree not to:

• Use automated tools, bots, or scripts to exploit deimos games or deposit/withdrawal workflows.
• Attempt to access our systems, databases, or infrastructure without authorisation.
• Manipulate game outcomes, tamper with odds, or collude with other players.
• Use deimos for money-laundering, fraud, or other illegal purposes.
• Create multiple accounts to circumvent limits, bonuses, or restrictions.
• Share your account login credentials or allow others to use your account.
• Harass, threaten, or abuse our staff, other players, or live dealers.
• Deposit or withdraw funds from deimos using methods that are not your own.

Violation of any of these rules may result in immediate account suspension, forfeiture of funds, and permanent exclusion from deimos. We may also report suspected fraud or money-laundering to financial authorities.

Changes to terms and service discontinuation

We reserve the right to modify this legal notice, our terms of service, and our game rules at any time. Changes take effect immediately upon posting on deimos. We may also discontinue or restrict access to specific games, sportsbook markets, or payment methods without notice.

We may suspend or terminate our services in any jurisdiction if we determine that legal conditions no longer permit us to operate. In such cases, we will provide users with a reasonable period to withdraw their remaining balance.

Contact and legal inquiries

If you have legal questions about deimos, compliance issues, or need to report suspected fraud or money-laundering, contact our legal team through our support dashboard. We respond to all legal inquiries within three business days.

For regulatory or law-enforcement inquiries, we cooperate fully with competent authorities in jurisdictions where we are licensed to operate.

Summary of deimos legal obligations

We operate deimos responsibly and in compliance with applicable gaming regulations in supported jurisdictions. However, the legal landscape for online gaming is complex and varies widely. We place the burden on users to verify that their access to deimos complies with their own local law.

By using deimos, you confirm that you are legally permitted to do so and that you understand the financial and legal risks involved. You accept our limitations of liability and agree that disputes will be resolved first through our internal process and then through external authorities or courts in the jurisdiction where deimos is licensed.

For the most current information on our legal status, supported jurisdictions, and terms of service, review our terms and conditions or contact our support team. Services are available only where local law permits.